It came at a time when everything in my life are running smoothly………I’ve already arranged a schedule for the documents that I need to do for my clients, deposited the check for my December 2015 provincial allowance, planned a road trip with my Balikbayan cousin from Australia who wants to go shopping at S & R, my so-called “lovelife” is relatively better the past few days with less disagreements …then all of a sudden….something happened and it puffed the happy bubble….
Saturday, February 20, I drove my cousin and his wife to S & R Pampanga. We arrived there safely with less traffic. On our way home, we encountered heavy traffic and was stuck for almost an hour in Marilao and Sta Maria Bulacan. We were already in Poblacion when I noticed that there’s something wrong with Avie’s aircon. After a few minutes, the “temperature” red sign appeared on my dashboard so I drove on the side of the road and turned off my aircon. A traffic enforcer then came to our side and was pointing to something in front of Avie. When I went down to check I saw water squirting from Avie’s radiator. I immediately informed my agent about the problem. She called me a few minutes after and advised me not to drive Avie and have it towed na to Toyota Marilao. My heart was broken.
Good thing I have my Petron Value Card that offers free towing service as long as you have the enough number of points. I called the Petron Customer Service Hotline (02-4594735) and asked for assistance. The tow truck arrived after two (2) hours and we brought Avie to Toyota Marilao.
I was crying while taking these pictures of my beloved Avie:
Thank God because the tow truck driver, Benjie, and his companion, were courteous and helpful. (Thank you JPB Towing Service). When Avie was already loaded sa tow truck, I rode with Benjie sa front ng truck together with my baby boy while his companion stayed with Avie at the back. On our way to Toyota Marilao, my RAV-4 was on convoy. (Thank you Pastor Benny for driving Ravie).
We arrived at Toyota Marilao in less than an hour and Avie was endorsed to the guard on duty. After almost thirty minutes of doing the vehicle check list, I signed the document, gave Avie’s key to the guard and left the place with a heavy heart……
I cried myself to sleep that night. I was in disbelief—–she’s just one year and two months old with 19,021 km. I couldn’t remember any incident during that time that may have cause the trouble. I was restless, worried and distraught.
But I thank God for His protection for He didn’t let us experience the problem at NLEX. At least we were almost home when it happened. And we were all okay and Avie was safely brought to Toyota Marilao.
Monday morning, I went to Toyota Marilao and after explaining the incident to a service advisor named Arman, he told me that he will take care of Avie. He called me after three (3) hours and told me that there was a hole in the radiator and hindi covered ng warranty because the mechanic said “natamaan daw ng bato” and such incident is considered an accident. Kaloka!
I demanded to see the report and Arman said he took a video. I argued with him at first but then after a few minutes I realized that its pointless because if I will continue to contest their findings they will not fix the problem. So finally I acceded to their suggested option of using my insurance. But of course I have to pay my so-called “participation”. I got pissed when they told me na I need to submit a police report/blotter. There was no accident so why I would need a blotter. Grabe!!!! I told him to talk to his manager and to text me for updates. He also told me that Avie might be ready for pick up on Wednesday.
I’m praying for God’s provisions and for Him to steady my heart. I feel so restless. I miss my Avie!
I’m keeping the faith and trusting God. I know He is in control.
Lord, Ikaw na po ang bahala!
Oh My Kwento!!!! 